What are the differences between the standard warranty and the Premium warranty?:
1. The standard warranty is for one year and is not advanced replacement. You send in the device, then technicians determine the status of the device and make a determination of repair or replace. Turn around time is 15 business days.
2. The Premium  warranty provides for Advance Replacement along with a return shipping label to send your device back at our expense. A replacement device is then sent out to you the same day you file the claim.

• No hassle replacement warranty
• No fine print or complex forms
• Should your phone cease to operate, fail to work properly, development malfunctions as a result from component failure, manufacturer defect, or develops issues from general everyday use such as:
  • Screens develop blank spots or simply go bad
  • Buttons no longer work
  • Handset develops noise
  • Speaker develops noise
  • Microphone appears to malfunction
  • Ethernet Port goes bad
  • Power port and or AC Power supply goes bad
• Conditions required to file are claim are only:
  • Your phone must have been purchased via Call 7
  • The claim must be filed within Three Years from date of initial purchase
  • The warranty must be purchased at the same time and order when the phone was purchased.
  • You will receive a Pre-Paid return shipping label to return the phone. Once we receive your phone we will determine the status and send out an expedited replacement.
  • Replacement will be the same or of a comparable model and features if your exact make and model is no longer available.